Privacy Policy

Last updated: December 5th 2025

DeskClients.com is owned and operated by Desk Clients LLC (“Desk Clients,” “we,” “our,” or “us”). Desk Clients LLC is the data controller responsible for the limited personal data collected through this website.

Desk Clients provides offline-first customer relationship management (CRM) software designed for independent professionals and small teams who value privacy, control, and data ownership. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with us online.

Please read this Privacy Policy carefully before using the DeskClients.com website.

1. Our Privacy-First Philosophy

Desk Clients is built on a local-data, offline-first architecture. Unlike traditional cloud-based CRM platforms:

• Customer data entered into the DeskClients desktop application is stored locally on the user’s own computer

• We do not host, access, monitor, or copy customer CRM databases

• We do not sell, analyze, mine, or monetize customer CRM data

• Users retain full ownership and control of their information at all times

This Privacy Policy primarily applies to data collected through DeskClients.com (the website), not the locally stored data within the DeskClients software itself.

2. Information We Collect

a) Website Information (Automatically Collected)

When you visit DeskClients.com, we may automatically collect limited technical information, including:

• Browser type and version

• IP address

• Time zone

• Referring website or search terms

• Pages viewed and interaction patterns

• Cookies or similar tracking technologies (if enabled)

This data is collectively referred to as Device Information and is used solely for website functionality, security, and basic analytics.

b) Information You Voluntarily Provide

You may choose to provide personal information when you:

• Contact us through a form or email

• Sign up for a newsletter or updates

• Request information, support, or licensing

• Make a purchase or inquiry

This information may include:

• Name

• Email address

• Organization or business name

• City or country

• Payment or billing details (processed by third-party payment providers)

You are not required to provide personal data to browse the website. However, certain features may not be available without it.

3. What We Do Not Collect

We want to be explicit about what we do not collect:

• We do not collect CRM client data stored inside the DeskClients application

• We do not access your contacts, notes, files, or communications

• We do not track user activity inside the desktop software

• We do not require always-on internet access for the software to function

Any data created within the DeskClients application remains entirely under the user’s control.

4. Why We Process Personal Data

We process only the minimum amount of personal data necessary to:

• Operate and secure the DeskClients.com website

• Respond to inquiries or support requests

• Provide product updates or communications (if opted in)

• Process payments or licensing

• Prevent fraud, abuse, or security incidents

• Meet legal or regulatory obligations

Automatically collected website data is used only for aggregate statistics and abuse prevention and is never used to personally identify users.

5. Cookies and Tracking Technologies

DeskClients.com may use basic cookies or similar technologies to:

• Ensure proper website functionality

• Improve performance and usability

• Gather anonymous usage statistics

You may disable cookies through your browser settings. Doing so may limit some website functionality.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• The right to be informed

• The right to access your data

• The right to correct inaccurate data

• The right to request deletion

• The right to restrict or object to processing

• The right to data portability

• Rights related to automated decision-making and profiling (if applicable)

European Residents (GDPR)

If you are a resident of the European Economic Area (EEA), we process your information:

• To fulfill contractual obligations

• Based on legitimate business interests

• In compliance with applicable data protection laws

Your data may be transferred to and processed in Canada or the United States, where data protection laws may differ from those in your country.

To exercise any of these rights, please contact us using the information below.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information collected through the website against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Links to Third-Party Websites

DeskClients.com may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any external websites you visit.

9. Legal Disclosure

We may disclose personal information if required to do so by law or in good-faith belief that such action is necessary to:

• Comply with legal obligations

• Protect our rights or property

• Ensure user or public safety

• Investigate fraud or security issues

• Respond to lawful government requests

10. Contact Information

If you have questions about this Privacy Policy, your personal data, or your rights, please contact us at:

Email: frederic.bach@deskclients.com
Company: Desk Clients LLC

DeskClients.com website is owned by Desk Clients LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by DeskClients.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using DeskClients.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the DeskClients.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via frederic.bach@deskclients.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to frederic.bach@deskclients.com.